Abiri Tours

Privacy Policy

In this Policy, references to “we,” “us,” or “Abiri Tours” are references to Abiri Tours.

1. Purpose of This Policy

At Abiri Tours, we care about your privacy and want you to feel comfortable using our services. This Privacy Policy explains how we collect, use, share, and protect your personally identifiable information (“Personal Information”) when you:

  • Make a booking with us
  • Use our websites, mobile applications, or social media pages (our “Platforms”)
  • Interact with us by email, phone, or through partners

We only collect and use your Personal Information where we have lawful grounds and legitimate business reasons to do so.

2. What Information We Collect

We collect Personal Information from three main sources:

1. Directly from you

When you:

  • Visit our Platforms
  • Make a booking or purchase a program or service
  • Create or update a profile
  • Open or respond to our emails
  • Contact customer service or use support tools
  • Connect through social media (e.g., logging in with social accounts)
  • Post comments or messages on our communities or pages

2. From third parties

Including:

  • Affiliated entities
  • Advertising and business partners
  • Data providers and other service providers

3. Automatically from your devices

Such as:

  • IP address
  • Browser type and settings
  • Device information
  • Activity on our Platforms (often via cookies and similar technologies)

Types of Personal Information

Personal Information may include:

  • First and last name
  • Telephone number
  • Postal address
  • Email address
  • Gender
  • Date of birth
  • Passport number
  • Government identification number
  • Billing information (such as credit card number, cardholder name, expiration date)

We may also ask about:

  • Insurance and medical coverage
  • Hotel and room preferences
  • Other travel-related preferences and details

You can choose not to provide certain information. However, some information is necessary for us to:

  • Register you for programs
  • Book travel
  • Complete your program profile
  • Respond to your questions
  • Process payments and reservations

Special Categories of Personal Information

You may choose to share sensitive information, such as medical conditions, disabilities, or other needs that may affect your travel arrangements. We will only:

  • Collect and use this type of information with your explicit consent, and
  • Use it to help us support your specific needs related to your booking.

3. How We Use Your Information

We use your Personal Information to:

  • Provide and manage your bookings and travel programs
  • Communicate with you about your trips, changes, and updates
  • Operate, maintain, and improve our Platforms and services
  • Respond to your questions and support requests
  • Personalize your experience and show relevant content and offers
  • Comply with legal obligations and protect our rights

4. How We Share Your Information

We share your information only when necessary and as described below.

a. Suppliers

We may share your Personal Information with travel-related suppliers, such as:

  • Hotels
  • Airlines
  • Coach and bus companies
  • Car rental companies
  • Insurance providers
  • Medical providers
  • Activity and excursion operators

We do this so they can fulfill your travel program requirements and reservations. By enrolling in our programs or booking through our Platforms, you authorize us to share the information necessary to:

  • Confirm your bookings
  • Arrange insurance or medical coverage
  • Coordinate travel services

We do not control the privacy practices of these suppliers. Please review their privacy policies directly for more details.

b. Third Party Vendors

We also share information with third parties who perform services on our behalf, such as:

  • Payment processors and credit card companies
  • Fraud prevention and security providers
  • Technology and analytics service providers

We may allow these vendors to collect information on our behalf when needed to operate features of our Platforms. We have appropriate safeguards in place with these vendors. Please note: third party vendors (for example, airlines or hotels) may also collect and use your information for their own purposes. Their privacy practices are governed by their own policies.

c. Business Partners

At times, we may jointly offer products or services with other business partners. You’ll know when a business partner is involved because their name will appear with ours. If you choose to use these optional services, we may share your Personal Information with those partners. Their use of your information is governed by their own privacy policies.

d. Sale of Personal Information

We do not sell, rent, or share Personal Information we collect directly from you, or about you, with third-party advertisers for their own marketing purposes.

e. Surveys and Promotions

Abiri Tours may run surveys, contests, or promotions on our Platforms. Participation is voluntary.

If you choose to participate, any information you provide may be:

  • Collected
  • Used
  • Shared
  • Disclosed
  • Stored
  • Transferred
  • Processed

in accordance with this Privacy Policy.

f. Legal Requirements

We may disclose Personal Information when required or allowed by law. This could include sharing information with:

  • Law enforcement
  • Government agencies
  • Courts or other legal entities

We may disclose information to:

  • Comply with legal processes (subpoenas, court orders, search warrants)
  • Respond to emergencies that threaten life, health, or security
  • Investigate or prevent fraud, abuse, or illegal activities
  • Protect our rights, property, and safety, or that of others
  • Support national or public security needs, where applicable

5. Cookies and Tracking Technologies

Abiri Tours and third parties may use cookies and similar technologies when you visit our Platforms to:

  • Recognize new and returning visitors
  • Operate, maintain, and improve our Platforms
  • Help fulfill travel program requirements and service requests
  • Remember your preferences (such as language and login details)
  • Store your username and password (if you choose)
  • Show you interest-based ads or offers from us and our partners, based on:
  • Information you provide
  • Your activity on our Platforms
  • Your activity on third party sites
  • Information from advertising or business partners (like browsing history or demographic data)

You may be able to manage cookies through your browser settings, but disabling them could affect how our Platforms work for you.

6. Email Notifications and Marketing

We respect your preferences when it comes to marketing communications.

  • We will only send you marketing emails (such as special offers or promotional content) if you have told us you are happy to receive them (for example, when you register or book a trip).
  • You can unsubscribe at any time by:
  • Clicking the “unsubscribe” link in our marketing emails, or
  • Emailing us at hello@abiritours.com

Even if you opt out of marketing emails, we may still contact you about:

  • Your bookings
  • Your account
  • Important service or policy updates

We will only share your Personal Information with our business or advertising partners for their marketing purposes if you have told us you are happy for them to contact you.

7. How We Store and Protect Your Information

We keep your Personal Information only for as long as necessary, taking into account:

  • The purposes described in this Policy
  • Legal and regulatory requirements for record-keeping

We regularly review the information we hold and will delete or anonymize Personal Information that is no longer needed. To help keep your data safe, we use technical and organizational measures, including:

  • Secure storage systems
  • Restricted access on a “need to know” basis
  • Reasonable physical, technical, and administrative safeguards

While no system can guarantee complete security, we are committed to protecting the data we collect.

8. Your Rights and Choices

You can exercise certain rights over your Personal Information by contacting us at hello@abiritours.com or using the contact details provided on our Platforms. You may:

  • Access the Personal Information we hold about you, including why we are holding it and who it may be disclosed to
  • Correct inaccurate or incomplete Personal Information
  • Request deletion of your Personal Information
  • Request restriction of our processing of your Personal Information
  • Raise concerns or ask questions about how we use your Personal Information

If you choose not to provide certain information, or ask us to delete or limit the use of your data, some services may not work properly, and in some cases we may not be able to deliver the services you requested.

9. Third Party Links and Platforms

Our Platforms may interact with or link to third party platforms such as:

  • Facebook
  • Instagram
  • Snapchat
  • LinkedIn
  • Twitter
  • Other social media or partner sites

We may collect Personal Information from these third parties or use these platforms to:

  • Help customize ads
  • Manage and facilitate messaging
  • Better understand how people engage with our content

We do not control the privacy practices of these third party platforms. We encourage you to review their individual privacy policies for more information.

10. Your California Privacy Rights

Under California Civil Code Section 1798.83, California residents who have provided Personal Information to a business for personal, family, or household purposes may request:

  • Information about whether the business has disclosed Personal Information to third parties for their direct marketing purposes in the previous calendar year
  • A list of such third parties and the categories of Personal Information shared

Minors Using the Platforms (California Residents)

If you are a California resident, a registered user of the Platforms, and a minor, you may request removal of content or information you posted, unless:

  • The content was posted by a third party
  • Another state or federal law requires us or a third party to maintain the content
  • We anonymize the content instead of removing it
  • You received compensation from Abiri Tours for the content

To request removal, please email hello@abiritours.com Please note: complete removal may not always be possible (for example, content stored in backups or caches), but we will make reasonable efforts to honor your request. If you would like to review or change your Personal Information retained by Abiri Tours, please see the section “Your Rights and Choices” above, or email us at hello@abiritours.com.

California and other customers may also request more information about our compliance with these laws by emailing Abiri Tours at hello@abiritours.com.

11. Changes to This Privacy Policy

From time to time, we may update this Privacy Policy.

  • Any material changes will be posted on our website
  • The updated Policy will explain what information we collect, how we use it, and under what circumstances we share it

It is your responsibility to review Abiri Tours’ Privacy Policy each time you provide Personal Information or use our Platforms, as the Policy may have changed since your last visit.